Free UK delivery

Standard next working day delivery on all orders placed
before 2pm
FREE on orders over £40

30 day refund policy!

If returned unworn with all labels attached


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Delivery

We’ll dispatch your purchase within 24 hours, sent via DPD. For larger or heavy items we’ll use Royal Mail or Parcel Force to get your product to you ASAP.

Returns and Exchanges

We offer a no-quibble 30 day refund policy! Goods must be returned to us unworn with all labels still attached, at your expense unless the item is faulty.

Privacy Policy

Netshop Enterprises Limited t/a B3YOND, (“Beyond”), is committed to preserving your privacy. Save as set out below, personal details will not be made available to anyone outside Beyond, it's subsidiaries, affiliates or successors. We may disclose your information to other third parties for the following purposes only:

  • reputable companies used by us to fulfil or deliver your order (ie. DPD our courier of choice);
  • If we are required to do so by law or if we receive a valid request by the police or government department investing an illegal activity;

We will not disclose information to a third party for their marketing purposes.

We reserve the right to change this privacy policy from time to time. Whilst we may notify you of such changes it is your responsibility to check the policy each time you use the site or any of the services offered via it.

This privacy policy sets out how Netshop Enterprises Limited uses and protects any information that you give Netshop Enterprises Limited when you use this website. Netshop Enterprises Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Netshop Enterprises Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect:

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Update you on the progress of your order
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All our credit card payments are processed by Worldpay. We do not store any credit card information, nor do we have access to such information, on our servers.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@beyond.me.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You have a right under the Data Protection Act 1998 to access certain personal data which we hold on you. Please send your request in writing to Netshop Enterprises Limited, Unit 3 Jewells Farm, Hemyock, Cullompton, Devon, EX15 3PX enclosing a cheque for £10 made payable to Netshop Enterprises Limited using the heading "Subject Access Request". We will deal with your request as soon as reasonably possible but in any event within the statutory time limit (usually 40 days).

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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